Latest Innovation from OMNI ISG

We are delighted to announce Image Recognition capabilities can now be deployed within our retail execution product – retailmotus. In early trials with a UK client, we identified data capture in-call could be reduced by over 70% whilst achieving greater data accuracy than current ways…

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Our Dreamforce Journal

Dreamforce is the largest annual software conference in the world hosted by Salesforce in San Francisco, bringing together industry visionaries, product experts, Trailblazers and world-renowned speakers and leaders .  This year over 171,000 Trailblazers from 91 countries and more than 10 million online viewers joined Salesforce at the conference. Two…

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Our very own Awesome Admin, 100 Trailhead Badges and counting…

Mohsin Jamal is an experienced Service Delivery Engineer at OMNI ISG, responsible for Salesforce Administration, Data management and Product Support on a daily basis. He joined OMNI ISG in June 2016 after completing his degree in Computer Forensics and Security. We sat down with Mohsin to talk about…

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7 Success Factors to Implementation

David Rampley has over eight years’ experience in helping organisations gain a competitive edge through effective use of Salesforce and the Force.com platform. Working within the Customer Success Team at OMNI ISG, David implements solutions and provides ongoing support for many blue-chip clients with strong…

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The Rise of Internet of Things and The Opportunities to Transform Retail Execution and Customer Service Journeys

Wayne Gibson is an experienced Technical Architect within OMNI ISG, engaged in solution design and development across our retailmotus product and bespoke Salesforce solutions deployed on behalf of our clients. Driven by a passion for enabling Customer Success through technology, here he offers a perspective on the rise of the Internet of Things (IoT).

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